Introduction
This article lists & explains all statuses of a package at creation or when a change is made.
| Status | Description |
| Created | A package was created with a customer’s saved place as origin |
| Awaiting pickup | A pickup tour was scheduled |
| In transit | A package was picked up by a driver and is in transit to a hub now |
| At hub | A package was delivered to a hub or was created directly 'At hub' by mentioning an admin’s saved place |
|
Scheduled for delivery |
A drop-off tour was scheduled |
|
Out for delivery |
A package was picked up by a driver and is in transit to the destination now |
| Delivered | A package was dropped off at the destination |
| Cancelled | A package delivery was cancelled |
| Failed | A package couldn't be picked up or dropped off |
Packages can be filtered by statuses in the Dashboard, via the API or by listening to our package.transition Webhook to catch changes in the package statuses.
