This article lists & explains all statuses of a package at creation or when a change is made.
|Created||A package was created with a customer’s saved place as origin|
|Awaiting pickup||A pickup tour was scheduled|
|In transit||A package was picked up by a driver and is in transit to a hub now|
|At hub||A package was delivered to a hub or was created directly 'At hub' by mentioning an admin’s saved place|
Scheduled for delivery
|A drop-off tour was scheduled|
Out for delivery
|A package was picked up by a driver and is in transit to the destination now|
|Delivered||A package was dropped off at the destination|
|Cancelled||A package delivery was cancelled|
|Failed||A package couldn't be picked up or dropped off|
Packages can be filtered by statuses in the Dashboard, via the API or by listening to our
package.transition Webhook to catch changes in the package statuses.