Priority stops

Emma Poo

Updated April 03, 2023 13:10

Overview

Stops on a booking that have been prioritized are marked with a flag to aid in communication between dispatchers and drivers, and helps to show which stops require closer attention.

In addition to prioritizing bookings and stops based on certain criteria, such as driver proximity (for instant bookings), scheduled_at, or created_at times, indicating a priority stop can support operations that require certain stops to take priority over others. It also allows high-priority stops to be easily identified and processed as efficiently as possible.

Permissions
Implementation
Visuals

Permissions

All user roles have visibility into the stops marked with high priority and are displayed in the dashboard, the Booking card and the MotionTools app.
Implementation is possible only via API.

Implementation

When creating or updating a booking via API, you can define the stop priority.
When the priority attribute is set to “high”, a “Priority stop” flag is displayed next to the stop and is visible in the Booking card and in the app.