Hailing booking validation

ℹ️  This page explains how Hailing bookings are being validated on creation and editing.

 

Overview

 

Define first stop

  1. Enter and pick a valid address for the first Stop.
  2. Specify if it is a Pickup or Drop-off stop.
  3. As an option, drag the icon to a position on the map.
  4. In the case the address isn't accurate enough, the Webbooker will take the geolocation of the stop.

Create_a_booking_stop.gif

 

Configurability

The following parameters can be configured:

  • How many stops are required as a minimum and as a maximum on a hailing booking.
  • If all stops need to be inside a service area or at least one.

Reach out to support@motiontools.com to adjust this configuration based on your business needs.

 

Ensuring stops are in valid service area

Bookings are validated automatically to be in one of your defined service areas. This way, drivers will be sure that they only get bookings that are legitimate and that the business can actually service.

If a booking has multiple stops that are in different Service areas, the system will always take the first stop of the booking.

Please make sure that service areas don’t overlap as it can cause some unwanted side effects.

 

Related resources

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