📱Driver app
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Allowing drivers to set their preferred way of travel in the driver app settings (by car, bike or on foot)
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Will affect the route started in the preferred navigations app as well as the direction displayed inside of the driver app
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🖥️ Dashboard
- Introduced new Driver overview page in dashboard to show information about drivers, current bookings, state, location and more
- Introduced rich pin annotations on the map
- Bringing up an annotation with the current driver status and links to the driver's profile and the active booking details by clicking on a driver pin on the map
- Introduced ETA to the next stop of an active booking to be displayed
- Information will be available on the Bookings Overview and Booking Details pages
- Improved display of anonymized drivers on Bookings and Drivers pages of the dashboard
- Anonymized drivers will be hidden by default
🔀 Dispatcher
- Allowing one-click tour building and route optimization
- Introduced advanced dispatch feature to make it even easier and quicker to create optimized tours
- Users can multi-select customer bookings, add them to a tour and optimize the route within a few clicks
- Also available via API
📕 Webbooker
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Improved visibility of customer notes
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When a driver arrives at a stop, the app will automatically expand the bottom view to focus the driver's attention on the customer notes and additional booking details
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✅ Hailing bookings
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Support for manual dispatching for instant bookings
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All created instant bookings will land in the 'On Hold' state. In this state bookings can be edited completely and then released to the drivers manually afterwards
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Contact our support to enable this feature for drivers
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Sorting pickable bookings by distance
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Users can choose how the bookings are sorted for drivers. By default the bookings will be sorted by time, or can also be sorted by distance to the first stop
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Contact our support to enable this feature
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💽 Metadata
- Introduced custom booking metadata
- Ability to add additional booking or stop attributes when creating a booking via API, such as external reference numbers or links to web pages
🪝 Webhooks
- Introduced adding a new webhook for the event when an ID verification is completed
😀 User Account
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Allowing organization managers to manage multiple organizations
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Admin can assign multiple organizations to the same org manager, allowing the organization manager to manage bookings and drivers of all of the assigned organizations with a single account
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