📕 Webbooker
- Introduced real-time updates on the Booking details page to reflect updates on driver location and booking status as soon as they are made
🖥️ Dashboard
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Ability to mute booking request notifications via the dashboard
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Dispatchers can mute booking request notifications on behalf of drivers via the dashboard, which was previously only available via API
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Improved stop visibility controls for dashboard users on the map
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For example, show only drop-off stops of all the bookings on the page, or show all stops but only of the selected booking
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Ability to manage service area directly on the dashboard without involving customer support and waiting for the production release
- Introduced driver availability state for dispatchers to differentiate between drivers who are available and those completing active bookings on the dashboard
📱Driver app
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Introduced referral feature for drivers to share unique referral links
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Allowing tenants to track which drivers generate leads to the application form and which of these leads end up as new drivers
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Allowing display of scheduled request notifications to be configured in the driver app
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Drivers can display requests in full screen or as a banner and/or choose a full-screen display only if they are not on an active trip
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🔀 Dispatcher
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Ability to optimize a route of a booking or a driver tour in one click for the dispatcher
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Stops will be rearranged to minimize the time a driver spends on the road
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- Introduced driver tour editing feature
- Dispatcher can reschedule a driver tour that has not been dispatched, and edit stops that do not belong to any of the customer bookings
✅ Hailing bookings
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Introduced new 'match with all' configuration option to send instant booking requests to all eligible drivers at once, right after a booking creation.
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Matching stays proximity-based and takes capabilities into account
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Contact our support to enable this feature
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Ability to force-assign bookings to drivers for dispatchers
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A force-assigned scheduled booking will appear in the Upcoming tab of the driver app and a force-assigned instant booking will appear in the Active tab
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- Introduced list of available instant booking requests display for drivers in the driver app
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Instead of waiting for a request, drivers can accept and start the booking directly from the list
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Contact our support to enable this feature
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