The ops configuration allows a Tenant to configure some of the operational rules for each of their Service area. The configuration allows defining of scheduling modes, booking parameters, opening hours and closed days as well as customer and driver related settings.
Besides describing some basic variables of a business operation via the Service area, the ops configuration is defining a lot more of the rules how a Booking behaves. It covers some basic configurations such as the scheduling mode that is allowed (instant vs. scheduled), the opening hours of a business as well as scheduling parameters that influence how scheduled bookings will behave towards drivers that claim the bookings.
An ops configuration can be setup directly in the dashboard and then reused for multiple service areas. Check out our dedicated guide here.