Overview
To get a basic understanding of how Packages work, please read Packages.
Besides creating packages with exact coordinates or textual addresses, the MotionTools platform also supports creating packages without a known (or valid) destination address or any coordinates.
Either the owning customer or an admin needs to provide a valid address (or coordinates) at a later point in order for the packages initially created without a known destination to be eligible for shipping.
How does this feature work
Packages with unknown coordinates, invalid textual addresses or lack of both can still get created
Should the geocoding fail, packages will be flagged with a status ‘Destination needed’ (
destination_needed). Users will be able to filter for these packages with the status and edit those invalid addresses manually via the Packages dashboard.Permissions: Admins and Customers owning the packages have the ability to update the destination of packages with a status ‘Destination needed’
Packages that have been updated to have a valid destination address will be pushed automatically to either the ‘Created’ or ‘At Hub’ statuses, depending on the shipment origin. Learn more about Package statuses.
Configuration
This is an opt-in feature that is present in the Customer’s profile details via the dashboard, and is turned off by default. Only Admins have the permissions to enable or disable the toggle.