This article explains how you can configure settings that define driver workflow and tour visibility.
Don't forget to hit Save once you update settings.
Pickable Tours
In this section you can define criteria for tours displayed to drivers in the Driver App. If you don’t know what pickable tours are yet, please read the corresponding article first.
Tour sorting
Tours can be sorted by:
scheduled time
distance to first stop from driver’s location
By default, tours are sorted by scheduled time in ascending order, i.e., newly created tours are added to the bottom of the list.
If you want to use a custom sorting algorithm or our Driver Ranking & Gradual rollout feature, please contact our customer support team.
Sort direction
Tours can be sorted
Ascending (earlier or closer tour first)
Descending (later or further tour first)
Results limit
You can set the maximum number of visible tours in the pickable list between 1 and 100. The default is 25 tours.
Distance restrictions
You can also enable distance-based tour filtering to only show tours within a specified radius from driver's location.