Overview
Introduction
Labels in the Driver App display key tour and stop information like total distance or required arrival times. These appear on tour cards across all lists (Pickable, Upcoming, Requests, Completed and Cancelled) and on the tour details screen.
You can customize labels and their order in the Dashboard Settings under Driver experience > Off-route tour display > 'Tour and stop labels' section.
Changes display in the Tour card preview with sample data. After hitting Save, updates immediately appear in the Driver App.
Available labels
Tour labels
Priority stops
Priority stops
If you don’t know what Priority stops are, please read the Priority stops article first.
Displayed when a tour contains a priority stop
set by default, not configurable
Scheduled at
Scheduled at
The scheduled date and time of the tour
Shown on all tours except Pickable Tours
set by default, not configurable
Total distance
Total distance
Total distance of the tour in kilometre
Shown on all tours
set by default, can be configured
Distance to first stop
Distance to first stop
Distance to the first stop of the tour in kilometre
Show on all tours
Tour name
Tour name
Name assigned to the tour automatically by the system or manually modified by the dispatcher
Show on all tours
Earnings
Earnings
Only available if the Payment and Earnings Extension is enabled. Please reach out to our support team if you want to learn more.
Displays how much a Driver is earning for the Tour
Show on all tours
Metadata
Metadata
If you don’t know what Metadata is, please read the Metadata article first.
Any metadata set on a tour can be displayed as a label when added here
Multiple labels containing metadata can be added
Show on all tours
Stop labels
Priority stop
Priority stop
If you don’t know what Priority stops are, please read the Priority stops article first.
Displayed when a stop is marked as priority
set by default, not configurable
Arrival time window
Arrival time window
Displays the time a driver should be at the stop (earliest arrival time, latest arrival time or both)
Shown on all stops
set by default
Metadata
Metadata
If you don’t know what Metadata is, please read the Metadata article first
Any metadata set on a stop can be displayed as a label when added here
Multiple labels containing metadata can be added
Show on all stops
Add a label
Click the Add label button.
Select a source for the label data. See the section above for available sources/labels.
By default labels only display the source data. Add a Prefix (text before the data) and Suffix (text after the data) to give more context. A preview shows the final appearance.
Click Done to save the label, then Save at the bottom of the settings section to update the Driver App.
Translate a label
For multilingual driver apps, you can translate label prefixes and suffixes when adding or editing a label. Each language appears as a tab in the popover.
Click Done to save the label, then Save at the bottom of the settings section to update the Driver App.
Change order of labels
Grab the drag handle on the left of a label. Drag the label up or down to the desired position. All labels (including those marked as ‘not configurable’) can be reordered, but only within their own group (Tours or Stop).
Click Save at the bottom of the settings section to to update the Driver App.
Edit a label
Click the edit icon on the right side of the label. If it shows “Not configurable” it cannot be edited.
In the popover, you can edit the Prefix and Suffix text and their translations. The Source cannot be changed.
Click Done to save the label, then Save at the bottom of the settings section to update the Driver App.
Delete a label
Click the edit icon on the right side of the label. If it shows “Not configurable” it cannot be deleted.
In the popover, click on the Delete button.
Don’t forget to hit Save at the bottom of the settings section to update the Driver App.