MotionTools

Support

In this section you can find all the basic features that help you to adjust MotionTools to your needs.

Business Setup

Define your business details

Configure Business Details

Adapt MotionTools to your Branding

Setup of a white-label driver app

How to setup a custom domain with MotionTools

How to set up your custom sender email

Branding

Invite or remove an Admin

Invite or remove an Organization Manager

Access management for user accounts

Managing a user account

Learn how to invite members to become admins of your entire account or managers of one or more organizations.

Members

Configure Operations

Operations configuration

Setting up your operations configuration

Introduction to the Driver Ranking & Gradual rollout feature

Ops Configuration

This guide explains how to create, configure, and enable a service area.

Create and enable a Service Area

This article explains how to create a GeoJSON file for a Service area by using city or postal code borders.

Create Service areas from a city or postal code

This article explains how to verify and fix overlapping service area boundaries by checking them in geojson.io, making necessary edits, and uploading them back to the Dashboard.

How to verify Service areas don’t overlap

This article explains how to create, edit, and download a GeoJSON file using geojson.io to define service area boundaries with geographic coordinates

How to create a GeoJSON file with geojson.io

This article explains how to disable or repurpose service areas in MotionTools, as they cannot be deleted due to their connection with completed bookings and tours.

Disable a Service Area

This article explains how to add, edit, and delete metadata for service areas in the MotionTools Dashboard to link custom external data between systems.

Manage Metadata of a Service Area in the Dashboard

Service areas

Define how pickable tours are displayed in the Driver App

Configure how to utilize the Map in the Driver App

Configure Stops visibility in Tour lists in the Driver App

Learn how to customize tour and stop labels in the Driver App—what label types exist and how to add, translate, reorder, edit, and delete them.

Customize Tour and Stop labels in the Driver App

Settings that allow you to configure aspects of the Driver App

Driver Experience

How to configure services

A typical service configuration for a delivery booking

Configure Bookings

This article explains how to configure customer cancellation policies for bookings.

Configure when customers can cancel a Booking

Configure Booking Services

Geofences around stops

Priority flag

Stop groups

Full and Single-step stop completion flows

Configure Stops

Create a custom design with text, images, and links

Imprint

Website

Impressum

Webseite

Data Privacy

Start free trial

Datenschutz

Kostenlos testen

Terms

Book a demo

AGBs

Demo buchen

Status Page

Statusseite

Legal

Company

Find answers and get help from Intercom Support and Community Experts

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