Full and Single-step stop completion flows

The Stop flows feature is designed to streamline the process of completing stops for drivers. When a stop uses the Single-step flow, the stop is automatically completed once the driver confirms their arrival. A stop with the Full flow remains in the Arrived state until a driver confirms the completion of the stop.
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Setting the flow type

By default, all stops are set to use the Full flow. You can change the flow type on the Details page by clicking the 3-dot icon on a stop and opening the Stop properties.

Restrictions

The Single-step flow won't be applied to a stop even if it's requested when:

• There is custom content on the stop
• There are packages on the stop
• Proofs of completion are enabled on the stop