Reorder stops of an ongoing tour as a driver
This article explains how you change the order of the stops on a tour you are working on, and when that is not possible.
When you would reorder stops
Most tours are planned and optimized before they reach you, so you can work them in the order you are given. Sometimes changing that order gets you through the tour faster, for example if:
A tour wasn't optimized.
A stop was added to your tour while you were driving, and it is closer than the one you are heading to.
Traffic makes it quicker to take the stops in a different order.
How to reorder the stops
WARNING
You cannot change the order on a tour where several stops at the same location are combined into one, called a stop group. On those tours the Update route button is not there.
If you never see Update route on any tour, the option is not turned on for you. Talk to your dispatcher.
Tap Full tour details to open the tour.
Tap Update route.
Drag and drop the stops into the order you want.
Tap the checkmark to save.