This article explains what our Driver Ranking & Gradual rollout feature is and how you can enable it.
Overview
Introduction
Driver ranking sorts drivers for each Pickable tour based on their distance from the first stop. Drivers in the Preferred drivers list will be displayed according to this order.
When ranking is enabled, you can additionally enable the Gradual rollout feature, which automatically selects the next highest-ranked available driver as preferred after each recalculation. This gives drivers fair access to tours while maintaining the ranked order.
How to enable it
If you want to use the feature please contact our support team first.
Go to the Ops configuration details of the Ops configuration you are using.
Click on the Dispatching tab and enable Driver ranking and Gradual Rollout
Then, set a recalculation interval in seconds (between 10 and 300) which will determine how frequently the driver rank will be recalculated for each pickable tour in this service area.
Hit Save.
Next, make sure that the tour service you are using has the Ops configuration set to the one where you enabled the driver ranking and gradual rollout feature.
Go to the Service details of the tour service you are using.
Click on the Service areas tab and make sure the enabled service areas have the right Ops configuration set (in this example the Default 24/7 configuration).
If you change something, don’t forget to hit Save.
