MotionTools

Introduction to the Dispatch Tools

Support

Learn how to stay on top of all operations with our control tower for dispatchers. 

Dispatch Tools

Operations page for dispatchers

Navigating the Operations page

Configuring display options for booking stops

Display options on Bookings – Map View

Dashboard

Manual dispatching

Introduction to Auto-dispatching

Dispatching Packages — a Handbook

Editing stop details

Dispatching

Preferred drivers

Introduction to auto-assigning features

Assigning tours to drivers

Intro to manual assigning

This article explains how to assign organizations to service areas and how MotionTools uses these assignments to automatically set managing organizations on tours.

Pre-Assign Organizations to a Service Area

Assigning

Monitoring operations

This article explains possible reasons for distance differences between MotionTools and Google Maps.

Reasons for distance differences between MotionTools and Google Maps

Learn how to monitor the operations of your business

Monitoring

Failing a stop

This article explains the steps a dispatcher has to take after a driver contacts them about a failed date of birth verification.

How to handle a failed date of birth verification as a Dispatcher

This article explains the steps a dispatcher has to take after a driver contacts them about a failed delivery code verification.

How to handle a failed delivery code verification as a Dispatcher

Managing active tours

Create a custom design with text, images, and links

Imprint

Website

Impressum

Webseite

Data Privacy

Start free trial

Datenschutz

Kostenlos testen

Terms

Book a demo

AGBs

Demo buchen

Status Page

Statusseite

Legal

Company

API Announcements

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.