Overview
The Auto-dispatching feature make Tours visible to drivers at a specified time. This feature is equivalent to clicking the ‘Dispatch’ button on the Dashboard as a dispatcher.
In this article we will cover the following topics:
- Enabling auto-dispatching
- Canceling auto-dispatching
-
Auto-dispatching of bookings
Details
Enabling Auto-dispatching
To enable Auto-dispatching, the auto-dispatch time must be set for a tour. Dispatchers in the role of admins and org managers have the option to set this time when they create a new tour using the Webbooker or API.
Setting the auto-dispatch time in the Webbooker
Dispatcher in the role of admins and org managers can add the auto-dispatch time to any Tour on the Tour Details page.
Managing the auto-dispatch time on the Booking Details page
Additionally, they can add the auto-dispatch time when creating a new tour in the Merger.
Setting the auto-dispatch time when creating a new tour
Note that MotionTools doesn’t validate auto-dispatch time. It can be any time in the future and any time in the past. If it’s in the past, the auto-dispatching will be triggered upon saving the changes.
Once the Auto-dispatch time is set, the dashboard will display an icon on the Tour and Operations pages.
Canceling auto-dispatching
To cancel auto-dispatching, simply remove an auto-dispatch time from the Tour on the Details page.
Auto-dispatching of bookings
This feature is primarily build for tours to be made visible to drivers. However, it can also be used for bookings directly.
